Terms and Conditions

When you shop with House of Astley online you are agreeing to comply with and be bound by the following terms and conditions of use:

Delivery of your order

The security of your order is very important to us and when you leave an alternative delivery address we ask that you make sure that you are happy with the arrangement.
Orders can be delivered to an alternative address subject to all the usual security checks by your credit card issuer.
We will only deliver to UK addresses.

Placing an order with House of Astley

This contract is made on the terms of these conditions, which are governed by English Law, and the jurisdiction of the English Courts.

Returns and refunds

We will arrange for a replacement / credit / refund for any product that is not up to standard. Please click here to review our full returns policy.

Stock availability

Very occasionally we may run out of a particular fragrance or other product without notice. Should this be the case we will contact you to discuss your order and advise of a later delivery date or recommend an alternative fragrance or other product. If our suggested alternative does not meet with your requirements or if the new delivery date does not meet with your approval we will arrange a full refund.

General website terms and conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern House of Astley’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ’House of Astley’ or ’us’ or ’we’ refers to the owner of the website whose registered office is House of Astley Ltd, 20 Mannin Way, Lancaster Business Park, Caton Road, Lancaster LA1 3SW

The term ’you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, content and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

House of Astley Company Details

Name: House of Astley Ltd
Company Registration No: 10643399
Registered Address:
20 Mannin Way,
Lancaster Business Park,
Caton Road,

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Please note that we will not be processing any order until further notice.
Thank you for your understanding & please stay safe.
The House of Astley Team